We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied, you may return the item for a refund within 30 days of receiving it. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact our customer support team within 30 days of receiving your item. We will provide you with instructions on how to return the item. You are responsible for the cost of return shipping unless the item is defective or damaged.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
We do not offer exchanges at this time. If you would like a different item, please return the item you received and place a new order for the item you would like.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the item. We will provide you with instructions on how to return the item for a refund or exchange. We will cover the cost of return shipping for damaged or defective items.
We do not accept returns for the following items: gift cards, downloadable software products, and health and personal care items.
Changes to this Policy
We may update this Refund and Returns Policy from time to time. We will notify you of any changes by posting the new policy on our website.
If you have any questions or concerns about our Refund and Returns Policy, please contact our customer support team.